2017-03-23 00:23:08 +01:00
|
|
|
---
|
|
|
|
layout: "docs"
|
|
|
|
page_title: "Contacting Support"
|
|
|
|
sidebar_current: "docs-enterprise-support"
|
|
|
|
description: |-
|
|
|
|
All users of Terraform Enterprise are urged to email feedback, questions or requests to the HashiCorp team.
|
|
|
|
---
|
|
|
|
|
|
|
|
# Contacting Support
|
|
|
|
|
|
|
|
All users of Terraform Enterprise are urged to email feedback, questions or requests
|
|
|
|
to the HashiCorp team.
|
|
|
|
|
|
|
|
### [support@hashicorp.com](mailto:support@hashicorp.com)
|
|
|
|
|
|
|
|
We do not currently publish support SLAs for free accounts, but endeavour
|
|
|
|
to respond as quickly as possible. We respond to most requests
|
|
|
|
within less than 24 hours.
|
|
|
|
|
|
|
|
## HashiCorp Tools Support
|
|
|
|
|
|
|
|
It's often the case that Terraform Enterprise questions or feedback relates to the
|
2017-03-23 19:03:36 +01:00
|
|
|
HashiCorp tooling. We encourage all Terraform Enterprise users to search for related
|
2017-03-23 00:23:08 +01:00
|
|
|
issues and problems in the open source repositories and mailing lists
|
|
|
|
prior to contacting us to help make our support more efficient and
|
|
|
|
to help resolve problems faster.
|
|
|
|
|
|
|
|
Visit the updating tools section
|
|
|
|
for a list of our tools and their project websites.
|
|
|
|
|
|
|
|
## Documentation Feedback
|
|
|
|
|
|
|
|
Due to the dynamic nature of Terraform Enterprise and the broad set of features
|
|
|
|
it provides, there may be information lacking in the documentation.
|
|
|
|
|
|
|
|
In this case, we appreciate any feedback to be emailed to us so
|
|
|
|
we can make improvements. Please email feedback to
|
|
|
|
<a href="mailto:support@hashicorp.com">support@hashicorp.com</a>.
|